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Network Maintenance Plans
Instead
of waiting for something to go wrong, we help you stop small problems
before they become big problems! We provide each of our clients
with a “Service Plan” providing regular maintenance, support, planning,
and leadership. As you become a Triumphant Software client, we will
consult you on the most appropriate Service Plan – determining how many
hours of service per month you’ll need in order to keep your network in
top shape.
After determining the appropriate service plan for you, we’ll begin the
process of putting the hardware and procedures in place and begin our
daily, weekly, monthly and regular onsite visits. Our team will learn
the specific needs and idiosyncrasies of your company and industry –
becoming familiar with the specific software and hardware of your
business. We are well versed in the products and technology you need to
succeed.
If there are issues to resolve, we will take care of them. Remaining
time will be spent on regular maintenance and planning for your future
needs. We won’t sit around wasting time if there aren’t specific
problems; we’ll take advantage of that time to foresee issues that may
arise. And, everything is completely documented so everyone knows
exactly what has been accomplished.
If you are working with a “one man show” IT company and you're not
satisfied with their performance, it could be quite a painful process to
find a new company to meet your needs. But with Triumphant Software, our
team has the depth of knowledge and expertise to fit the unique culture
of your company. With Triumphant Software, finding a network vendor that
works for you is a simple process.
Imagine having a fully trained and staffed Information
Technology (IT) department with the expertise to keep your network, PCs,
and people running smoothly. Not just a desktop technician or a network
administrator, but a complete technology team made up of , network
administrators, network engineers, system engineers, security engineers,
web developers, and application developers.
That’s where Triumphant Software, Inc. comes in. We are your very own
flat-rate Information Technology (IT) Department with no payroll expense
and no high-priced consultants running up the meter. We manage and
support your Information Technology (IT) infrastructure for you!
Why Purchase a Maintenance plan?
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Priority Service and Support
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Discounts off hardware support and software purchases.
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Savings off the normal hourly rates!
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Phone support.
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Remote control (Dial in) support.
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Proactive as well as reactive service.
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Registered for priority service.
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Monthly Onsite Maintenance
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Your choice of billing is up to you!
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Monthly, Semi-annual, or Annual billing cycle.
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Choice of Service Plans
All the “Maintenance Plans” are specific to the number of
computers and networking equipment you have.
Note:
With the purchase of our professional Maintenance Plans, additional
support service hours are billed at a discounted rate
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