Web Site Maintenance Solutions
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Maintenance Plans | Change is part of owning a Web site. Once your Web site is launched, inevitably you'll need to make some changes to it. We can help you keep your site updated with new content, new images, new pages, new products, or just help you manage your database. Triumphant Software offers three proficient Web site monthly maintenance plans: Bronze, Silver and Gold. Each is designed for different needs, from personal to corporate. If you have specific maintenance needs we can discuss and create a custom solution tailored to your business needs. All plans include: - Installations and FTP updates as required - Checking integrity (re-testing) of the Web site after every change - Retaining of a full backup copy of the Web site - Communication with any third parties (hosting company, credit card processor) on the customer's behalf - The option to request urgent work on the weekends (+100%) - Communication and support by e-mail - Detailed monthly labor reports (with 15 minutes increments) - No minimum contract Bronze Plan also includes: - Design, programming, consulting or technical support work per your request - One FREE hour of work per month - Preference response to all inquires (72-hour turnaround time) - Free estimation and prior customer's approval of any task requested Silver Plan also includes: - Up to three hours of design, programming, consulting or tech-nical support work per month - Priority response to all inquires (48-hour turnaround time) - Free estimation and prior customer's approval of any task that requires more than two hours of work Gold Plan also includes: - Up to six hours of design, programming, consulting or technical support work per month - First priority response to all inquires, 24-hour turnaround time - Tracking and analyzing of web site statistics (based on software and service provided by the hosting company) - Dedicated contact person/account manager - Free estimation and prior customer's approval of any task that requires more than four hours of work For more information please contact us
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